COMMITMENT

We take pride in our customer relationships, many dating back to 1982. We maintain this long-term customer loyalty with a strong commitment to service.

DIVCO provides the best value, but not necessarily the cheapest price. We look beyond the next repair and recommend strategies or services that save money in the long run.
We listen to our customers and provide services they need, not just whatever is most convenient.
We recognize the requirements of a commercial customer are very different from those of a residential customer. We focus our energy on commercial customers only.
Our entire staff strives to conduct business honestly and ethically. All transactions are based on a philosophy of mutual gain.
We make ongoing investments in training, tools, and technology so our staff is always approaching problems from an educated and well equipped position.
Our technicians present a clean and professional appearance. Our customers will never be embarrassed to have our trucks or personnel at their building.
When we make a mistake, we correct it.

These commitments are very simple but also seemingly rare in our industry. I hold our employees accountable to these commitments, and expect our customers to do the same. If you ever feel we are falling short of these expectations please let me know.

Rob Linford, PE
President
509-536-1149 x101